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Documentation

Submit a Help Desk Request for Covisint Connect, EDI Messaging or Supplier Connection

 

Use this form to open a web-based support request ticket at crt.covisint.com.  Here you are able to log in and track the progress of your ticket from creation through resolution.

What Happens Next?

  • After submitting your help request, your ticket will be addressed within one hour, during our normal business hours.1
  • The person that created the ticket will receive email notification each time an action is taken on this support request ticket.2
  • The person that created the ticket may log in to this ticket system (CRT) at any time to view details and updates regarding your request for help.2

 

Contacto

AP REGION +86-(21)-6171-3290

AP Region includes:

  • China
  • Holden (Local 1-800-30-1019)
  • Korea 
NA REGION 877-884-5775

NA Region includes:

  • Canada
  • LAAM - Brazil & South America
  • Mexico
  • North America

EDI CERTIFICATION 877-884-5775

  • Press prompt 3
   
EU REGION   +49 6102 57970-0

EU Region includes:

  • Europe
  • LAAM - Spain
  • MEDC - Middle Eastern Distribution Center
  • South Africa
 BRAZIL  0800-891-4352

1 If your organization has purchased a service level agreement(SLA) with Covisint, that SLA policy supersedes the general information stated above.

2 If you are not the ticket creator, you will not receive email notifications nor will you be able to view ticket details/updates by logging in to the ticket system (CRT).