Submit a Help Desk Request for Covisint Connect, EDI Messaging or Supplier Connection

Open a Support Request Ticket

Use this form to open a web-based support request ticket at crt.covisint.com.  Here you are able to log in and track the progress of your ticket from creation through resolution.

What Happens Next?

• After submitting your help request, your ticket will be addressed within one hour, during our normal business hours.¹
• The person that created the ticket will receive email notification each time an action is taken on this support request ticket.²
• The person that created the ticket may log in to this ticket system (CRT) at any time to view details and updates regarding your request for help.²

Nous contacter

¹ If your organization has purchased a service level agreement(SLA) with Covisint, that SLA policy supersedes the general information stated above.

² If you are not the ticket creator, you will not receive email notifications nor will you be able to view ticket details/updates by logging in to the ticket system (CRT).