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Documentation

Submit Help Desk Request

Use this form to open a web-based support request ticket at crt.covisint.com Here you are able to log in and track the progress of your ticket from creation through resolution.

What Happens Next?

  • After submitting your help request, your ticket will be addressed within one hour, during our normal business hours.1
  • The person that created the ticket will receive email notification each time an action is taken on this support request ticket.2
  • The person that created the ticket may log in to this ticket system (CRT) at any time to view details and updates regarding your request for help.2

1 If your organization has purchased a service level agreement(SLA) with Covisint, that SLA policy supersedes the general information stated above.
2 If you are not the ticket creator, you will not receive email notifications nor will you be able to view ticket details/updates by logging in to the ticket system (CRT).

 

System Requirements:

System Requirements