Automotive Support Manuals
Administration - My Profile (also known as CCA)
General User's Guide
For all users with portal login IDs. Includes steps to reset password, edit profile, request applications, and more. Deutsch, Español, Français, Japanese, Português (Brasil), Svenska
Password / Account Administrator's User Guide
For users that have been assigned the role of Password and/or Account Administrator. Includes steps to reset another user's password, editing another user's profile, suspending / unsuspending user accounts, and more. with portal login IDs. Includes steps to reset password, edit profile, request applications, and more.
Security Administrator's User Guide
For users that have been assigned the role of Security Administrator. Includes steps to manage your organization's users, divisions, applications, services, and more.
Security Administrator's QRG
A quick reference guide (tip sheet) for all Security Administrators.
Service Administrator's User Guide
For users that have been assigned the role of Service Administrator. Includes steps to manage a service package for your organization's users and divisions.
Content Management
Content Publisher's User Guide
For Content Managers, describes how to manage content on your portal, use the document library, image gallery, the built-in editor, and more.
Content Self-Service Administrator's User Guide
For Portal Administrators, describes how to create and manage portals, pages, content, user access, and more.
Directed Communications
Getting Started - Quick Reference Guide
A guide describing the tasks you will use first to get started using Directed Communications.
User Guide
A user guide describing the tasks of all roles within DC, including the roles of reader, author, editor, and administrator.
Library Services
Administrators
Administrators are responsible for adding, removing and moving categories; maintaining approving divisions; adding, removing and editing metadata attributes and values.Deutsch, Français, 日本語
Approvers
Approvers are responsibile for approving and rejecting documents and setting approval preferences.Deutsch, Français, 日本語
Contributors
Contributors are responsibile for modifying a document; uploading a document; uploading a link to content and expiring a document. Deutsch, Français, 日本語
Readers
Readers are responsible for browsing and searching; downloading a document; setting subscriptions and preferences. Deutsch, Français, 日本語
Secure File Exchange (SFX)
Getting Started - Quick Reference Guide
A guide describing the tasks you will use first to get started using SFX.
User Guide
A user guide describing the tasks of all roles within SFX. Tasks include managing files, folders, user access, and more.
TeamRoom
User Guide
For Members and Site Owners, this guide provides the steps creating and managing lists, wikis, documents, sites, permissions, and more.
Trust Identity Broker (TIB)
Administrator's Guide
For Administrators, this guide provides instructions for allowing Identity Providers (IdPs) and Service Providers (SPs) to be invited to register with Covisint TIB service, define the federation protocol that will be used by the Provider, and establish the specific assertion attribute map that will be utilized during a federation.